Privacy Policy

This Privacy Policy explains how PredCo (“PredCo,” “we,” “our,” or “us”) collects, uses, stores, shares, and protects your information when you visit our website [www.predco.ai] (the “Site”) and when you use our products and services (the “Services”).

By accessing our Site or using our Services, you agree to the practices described in this Policy. If you do not agree, please discontinue use immediately.

1. Information We Collect

We collect various types of information through the Site and Service:

  • Personal Data: Information you voluntarily provide, such as name, email, phone number, organization, and role when you request demos, register, or contact us.
  • Usage & Technical Data: Automatically collected data like IP address, browser type, device info, operating system, pages visited, time stamps, and referral data.
  • Communication Data: Transcriptions, logs, or content from your calls, chats, or in-person interactions through our AI platform (if applicable).

2. How We Use Your Information

We use your information to:

  • Provide, maintain, and improve our Site and platform.
  • Respond to inquiries, requests, or support issues.
  • Send relevant communications—like newsletters, updates, or promotional materials—based on your preferences.
  • Analyze usage trends to optimize user experience and performance.
  • Prevent fraud, misuse, or other harmful activities.
  • Comply with legal obligations or internal policies.

3. Information Sharing & Disclosure

We may share your information under these circumstances:

  • With Service Providers: Third parties who help with hosting, analytics, payment processing, communications, etc.
  • Legal Compliance: If required by law or to protect rights, property, or safety.
  • Business Transfers: During acquisitions, mergers, or corporate restructuring.
  • Affiliates & Partners: Entities under common control or business collaborators, subject to this policy.

4. Security of Information

We implement reasonable security practices and procedures in compliance with India’s IT Rules, 2011, including encryption, access controls, and regular audits Wikipedia. Although we strive to protect your data, no method is completely secure—so we cannot guarantee absolute protection.

5. Retention & Storage

We retain personal data only as long as necessary to fulfill the purposes outlined above or as mandated by law. Retention periods vary depending on data type and applicable legal requirements.

6. Your Rights & Choices

Depending on your jurisdiction, you may have rights including:

  • Accessing the personal data we hold about you.
  • Requesting correction or deletion of your personal data.
  • Withdrawing consent for certain uses.
  • Withdrawing marketing preferences or unsubscribing from communications.

To exercise these rights or make related requests, contact us at the details below.

7. Cookies & Tracking Technologies

We use cookies and similar technologies—such as web beacons and scripts—to:

  • Recognize devices.
  • Facilitate navigation.
  • Analyze usage patterns.
  • Support marketing features (with consent, where legally required).

You can manage or delete cookies via your browser settings.

8. Children’s Privacy

Our Site and Service are not intended for children under 18. We do not knowingly collect information from minors. If we learn that we’ve done so unintentionally, we will delete it promptly.

9. International Data Transfers

As PredCo operates internationally, your data may be transferred and processed in countries other than India. Wherever your data travels, we protect it under comparable safeguards.

10. Policy Updates

We may occasionally update this policy. If changes are material, we’ll notify you via prominent notice on the Site or through direct communication. The “Effective Date” at the top will reflect the latest version.

11. Contact Us

If you have any questions about this Privacy Policy or how your data is handled, please contact:

📧 support@predco.ai
🌐 www.predco.ai

PredCo is an enterprise communications intelligence platform that transcribes, analyzes, and extracts insights from customer interactions across voice and digital channels to improve compliance, ...