PredCo
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Commercial & Service

You sold the machine. Now find the revenue still sitting inside it.

For equipment makers, the installed base is worth more than the next sale, and it is usually the least understood part of the business. PredCo builds a single record of every machine in the field, what it is made of, what has been serviced, and what it needs next, then turns that into scheduled service and spare-part revenue.

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FunctionAftersales · Service · Spare parts
Primary userService & customer success
DeploymentERP / CRM + field mobile app
Time to live4–6 weeks
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Service revenue +32%
Installed base visibility 98%
01 / Why this matters

The installed base is real. The data about it is not.

Machines are commissioned over decades, across dealers, regions, and ERP migrations. What remains is a service business run on tribal knowledge and spreadsheets.

01
Nobody knows what is actually in the field
Serial numbers, configurations, and retrofits live in commissioning reports, dealer records, and engineers' memories rather than one system.
02
Service is reactive
The customer calls when the machine stops. By then the conversation is a complaint, not a renewal.
03
Spare-part demand is guessed
Without configuration data per machine, stocking is based on averages, so fast movers run out and slow movers tie up working capital.
04
Field reports never become data
Service engineers write valuable observations into PDFs and handwritten forms that no system ever reads again.
02 / How it works

A trigger fires, someone acts, the outcome comes back.

Click through the stages to see what happens at each one.

Stage 01 of 05

Trigger fires automatically

Five engines scan the installed base every day: warranty windows about to lapse, contracts due for renewal, wear parts past their consumption curve, assets crossing a retrofit age band, and a predictive score on failure risk. Nobody has to notice.

03 / Capabilities

Five engines that see what no team can track by hand.

Each engine watches a different revenue trigger across the whole installed base, and each one shows what it could yield against what you are actually capturing today.

Warranty conversion engine
Alerts fire at 90, 60, 30, and 7 days before a warranty lapses, so the service contract conversation happens before the customer notices it expired.
Contract renewal & tier upsell
A staged cadence — engage, propose, close, escalate — with tier upgrade quotes generated per asset profile rather than rolled forward unchanged.
Spares & wear-part engine
Time-based lifecycle plus consumption anomaly detection. A machine buying fewer parts than its cohort is flagged early as competitor infiltration risk.
Asset lifecycle engine
Age-band triggers for audit, retrofit, and rebuild proposals, so ageing assets turn into upgrade revenue before the customer starts shopping elsewhere.
Predictive lead scoring
Every asset scored daily on failure probability and conversion likelihood, so an engineer always knows which call is worth making first.
Potential vs. doing, live
One view of what the installed base could yield, what is committed, and what is actually being run today — with the single best action to close each gap.
04 / Fits your stack
Feeds the systems your service business already runs on.

PredCo assembles and maintains the installed-base record. Quotes, orders, and work orders stay in your ERP and service platform.

  • ERP: SAP S/4HANA, ECC, Oracle, MS Dynamics
  • Service platforms: ServiceMax, Salesforce Field Service
  • Telemetry via OPC-UA, MQTT, or vendor gateways where connected
  • Mobile capture for field engineers, offline capable
  • Dealer and distributor access with tenancy separation
Aftersales & Installed Base in the PredCo platform
05 / Outcomes

What teams measure after go-live

+32%
Aftersales revenue
From scheduled service and parts attach rate.
98%
Installed base mapped
Machines with a complete configuration record.
−41%
Spare-part stockouts
Forecasting driven by real field population.
5 wks
Time to first registry
From document handover to a queryable installed base.

Figures are indicative ranges from deployment programs of comparable scope. Your baseline determines the actual number, and we size it with you before kickoff.

06 / Standards & regulations

Built for the rulebooks you operate under

Out-of-the-box validation libraries for the standards manufacturers actually use.

ISO 55000 (asset management)VDI 2890 (maintenance planning)ISO 9001OEM warranty and service contract termsGDPR-compliant customer data handling
Now onboarding new deployments

Bring one problem. We'll show you the deployment.

A 30-minute working session with our engineering team. No slideware. Bring a real operational problem and leave with a concrete view of what a PredCo deployment looks like for your plant.

Request a demo Talk to our team
4 hrs
Average response time
4–6 wks
Kickoff to live pilot
On-prem
Sovereign deployment supported